WordPress maintenance & support

WordPress maintenance for businesses,
personal and reliable

Your current WordPress provider no longer responds, or the website runs on outdated plugins? We take over the maintenance. Personal, fast and without a long handover process.

What is included

A WordPress maintenance contract
you can rely on

WordPress maintenance is not glamorous. But it prevents the nightmare: hacked sites, data loss and hours of downtime. Our WordPress maintenance team takes care of it.

Personal support

You reach us directly by email or phone, no ticket system, no waiting queue. In practice our average response time is under 2 hours. Contractually we guarantee tiered response times by package, which we define in the initial call.

Security updates

WordPress core, plugins and themes are updated monthly, before known security gaps can be exploited. Complemented by a firewall that automatically blocks typical attack patterns and malware scanning that detects unusual files in the system.

Automatic backups

Daily, encrypted data backup in the cloud, separate from the hosting. We keep the last 30 days, so we can go back even when a problem is noticed late. In an emergency your website is restored within a few minutes.

Performance monitoring

We watch performance, uptime and Core Web Vitals around the clock. When something stands out, we step in before your visitors notice: oversized images, heavy database queries or plugins that pull resources in the background.

Content maintenance

Text, images, prices, we update your content quickly and reliably when you tell us to.

Technical problem-solving

Bugs, errors, missing displays: we find the cause and fix the problem, not just the symptoms. Typical cases are compatibility after plugin updates, broken forms after theme changes or emails from the contact form that suddenly disappear.

GDPR compliance

As part of regular maintenance we check cookie banners, privacy pages and embedded third-party services against current requirements. When new tools like tracking pixels or newsletter plugins are added, data protection is considered up front and not bolted on afterwards.

Monthly status report

Every month you get a clear report: what was done, how your site is performing and what is planned next.

Why professional maintenance

Your website is not a project,
but a system that keeps running

Without regular care, every website loses security, speed and rankings.

Security

Outdated plugins are the most common entry point for hackers. We keep everything up to date and monitor your site for vulnerabilities.

Performance

Websites get slower over time, through database bloat, unused plugins and growing media libraries. We keep your site lean.

Peace of mind

You do not have to worry about anything. Automatic backups, proactive updates and one point of contact who responds immediately.

Outdated plugins are the main problem

Most hacked WordPress sites have one thing in common: an outdated plugin that has not been updated for months. As soon as a security gap becomes public, automated bots scan the whole web for sites where it is still open. This often happens within hours. Regular maintenance closes these gaps before they become an entry point.

What really happens during a hacker attack

A successful hacker attack rarely means "website is broken". More often, spam pages are smuggled in behind the scenes that abuse your domain for SEO spam, or malicious code is served to your visitors. Google then flags the site as unsafe, browsers warn, the reputation is damaged. A combination of firewall, malware scan and clean backups prevents it from getting that far in the first place.

Downtime costs revenue and trust

If your website is unreachable on Monday morning, you lose not only the inquiries from those hours. Existing customers doubt your reliability, new customers click on to the competition, and depending on the industry there is also a direct loss of revenue. Uptime monitoring makes such outages visible before they become a daily problem, instead of only when a customer calls.

Search visibility suffers quietly

Google rates speed, availability and security as ranking factors. If your site becomes slow or goes down briefly several times, visibility in search results drops, without you getting an immediate alert. By the time you notice the trend, the rankings are often already gone. Regular maintenance with performance optimization keeps you at the point you worked for with SEO.

Switching providers

Switching from another agency?
We take over from day one

The reasons businesses switch to us for a new WordPress maintenance contract usually sound the same. Maybe you recognize yourself.

What we hear often

  • "My current provider has not answered for weeks."
  • "Plugin updates have not been done for over a year, the WordPress care has been left undone."
  • "I do not even know if there are any current backups."
  • "For every question I only hear back days later, if at all."

How easy switching to our WordPress care is

  • You give us access to hosting and WordPress admin. That is all we need.
  • We make an honest inventory: security, updates, backups, performance.
  • Open updates and critical security gaps are fixed immediately.
  • A handover from the previous provider is not necessary. We take over what we find.
How it works

Easy start, maximum security

01

Access & analysis

You give us access to your website. We run a first security and performance analysis.

02

Initial optimization

Open updates, security gaps and performance problems are fixed immediately.

03

Ongoing care

Monthly maintenance routine: updates, backups, checks, everything runs in the background.

04

Reporting & adjustment

You get monthly reports and can request adjustments or changes at any time.

Facts instead of promises

Maintenance that over 90 businesses rely on

Real numbers from ongoing operation. No made-up metrics, but what is everyday reality for us.

90+ Websites under ongoing care
15+ Years of experience in WordPress maintenance
< 2 hrs Average response time in practice
1 Personal point of contact, instead of a ticket queue
Google rating ★ 4.8 / 5.0
Frequently asked questions

Your questions about WordPress maintenance,
answered honestly

What happens if WordPress is not maintained regularly?

Outdated plugins and WordPress versions are the most common entry point for hacker attacks. On top of that come display errors, slower loading times and, in the worst case, a complete outage. Backups protect you from having to rebuild everything from scratch. The question is not if, but when something happens.

What does a WordPress maintenance contract at webtofly include?

Monthly core, theme and plugin updates, daily automatic backups, security and uptime monitoring as well as a fixed allowance for change and support requests. Details on packages and prices on our website leasing page.

What does WordPress maintenance cost?

At webtofly WordPress maintenance packages start at EUR 89 per month. Included are monthly updates, daily backups, security and uptime monitoring and an allowance for small changes. Higher packages with more support hours or extended monitoring cost more accordingly. We are happy to clarify the exact terms in a personal conversation.

Can I do the WordPress maintenance myself?

Technically yes, but misconfigurations in the update process often lead to compatibility problems or outages. If you would rather play it safe and focus on your core business, a maintenance contract is worth it. Our entry package costs less than one hour of emergency support from the wrong provider.

How quickly do you respond to problems?

In practice our average response time is under 2 hours. For critical outages (site unreachable) we respond immediately, uptime monitoring alerts us automatically. Contractually we guarantee tiered response times by package, which we define in the initial call.

Does the maintenance contract also apply to WooCommerce shops?

Yes. WooCommerce shops have a higher maintenance effort due to payment providers, product data and more external dependencies. Our WordPress maintenance package also covers WooCommerce updates and compatibility tests after every update cycle.

What happens if my website gets hacked?

In case of a hack we restore the website from the last clean backup. In parallel we find the security gap that made the attack possible at all and close it, so the problem does not come back in a week. If Google has already flagged your site as unsafe, we also handle removal from the warning list. With our maintenance packages such interventions are covered, for emergency work without an ongoing contract we bill by the hour.

Do you also maintain a website that was built elsewhere?

Yes, this is actually one of our most common starting points. You give us access to hosting and WordPress admin, that is all we need. We make an honest inventory of security, updates, backups and performance, fix open security gaps and from then on take over the ongoing, regular maintenance. A handover from the previous provider is not necessary, we work with what we find.

How do you update WordPress and plugins without breaking the website?

Before every update we create a full backup, so that in case of doubt we can go back to the previous state in minutes. Larger updates we test beforehand in a staging environment, a protected copy of your website, where we check compatibility and functions before making live changes. If a plugin causes problems, we get back to you with a recommendation instead of just pushing the update through.

Secure it now

Your website deserves
professional care

Start now and sleep soundly again, we take care of everything.